Utility Billing

Utility Billing

The City of Gunnison provides electric, sewer, water, refuse (trash), and recycling service to residents within the city limits.  The City provides electric service for selected addresses outside the city limits.

CALL THE CITY OF GUNNISON FIRST!    970.641.8070
IF YOU HAVE ANY ISSUES WITH UTILITIES: ELECTRIC, WATER, SEWER, TRASH
(break in electric or water service, sewer backup, etc.)
Let us determine if the issue is a City issue or a property owner issue before you call an electrician or plumber.

ContactUtility Billing Clerk with any additional utility billing questions
Contact: Public Works Department for more information regarding each service the City provides
Finance Department Staff Directory and Contact Information

Utility Billing

Sign Up for Utility Services
To establish utility services in your name:

Cancel Utility Services
To remove utility services out of your name:

  • Complete Moving Out Form.
  • We will read the meter on the day you request, but it must be today or a date in the future.
  • A final bill will be prepared on our regular billing cycle at the end of the month.
  • The final bill will reflect all charges, less the deposit (if any).
  • Credit balances will be refunded within 2-3 weeks of the final bill processing.
Payments
Payments are due on the 10th of each month.

There are several ways to pay a utility bill:

FREE WAYS TO PAY:

  • Payments made by cash, money order, or check (via mail or walk-in).
    • In Person: Payments are accepted at 201 W Virginia Ave., the City Municipal Building. We are open Monday-Friday from 8 am-5 pm. We are closed on City holidays. Payments made by cash, check or money order will NOT be charged a portal admin fee. Credit/Debit Cards will be charged a portal administration fee
    • Drop Boxes: There is a drop slot in the north door of the City Municipal Building. There is also a drive-through drop box located in the alley between the City Municipal Building and the First Baptist Church. Do not pay with cash when using drop boxes. Payments made by check or money order will NOT be charged a portal admin fee.
    • Mail: Send payments to City Finance Dept, PO Box 239, Gunnison, CO 81230. Do not mail cash. Payments made by check or money order will NOT be charged a portal admin fee.
  • Sign up for or update your Automatic Payment Plan.

WAYS TO PAY WITH AN ADMINISTRATION FEE:

Payments made by E-check or credit / debit card (via online, phone-in or walk-in) WILL be charged a portal admin fee:

  • E-CHECK (checking or savings account) portal fee = $1.00 per transaction. Sample calculation: $100 purchase + $1 transaction fee = $101.00 total charge.
  • CREDIT / DEBIT CARD portal fee = $0.75 plus 2.25% of the total transaction amount. Sample calculation: $100 purchase + .75 transaction fee = $100.75 x 1.0225 processing fee = $103.02 total charge.
    • In Person: Payments are accepted at 201 W Virginia Ave., the City Municipal Building. We are open Monday-Friday from 8 am-5 pm. We are closed on City Holidays.  Payments made by cash, check or money order will NOT be charged a portal admin fee. Credit/Debit Cards will be charged a portal administration fee
    • Telephone: Payments may be made by calling 970-641-8070 Monday - Friday from 8 am - 5 pm. Payments made by E-Check or Credit/Debit Card will be charged a portal administration fee
    • Online: Paying your bill on line is fast, easy and convenient.You will need your City of Gunnison account number and know the amount you wish to pay. Payments made by E-Check or Credit/Debit Card will be charged a portal administration fee. 
Assistance Programs
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Budget Billing Agreement Application - The Customer will pay a monthly amount that is based on a rolling 12-month average of usage. The average is recalculated during each billing cycle using the most recent 12 months and dropping off the oldest months. The amount is not a fixed amount, but will vary slightly from month to month.

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L.E.A.P. – Low-Income Energy Assistance Program is administered by Gunnison County Dept of Health and Human Services.

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Gunnison Valley Home Energy Advancement Team (GV-HEAT): A home energy efficiency program that provides home energy assessments and upgrades to all households in the Gunnison Valley. Income-qualified and non-income qualified programs are available. 

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Energy Outreach Colorado - Helping all Coloradans afford home energy. Read their Winter Energy Saving Tips

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Housing Resources of Western Colorado - Provides housing services and housing that is affordable to families and individuals in Western Colorado through Housing Rehabilitation and Weatherization.

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Energy Smart Colorado - A federally-funded program to help residents in Eagle, Pitkin, and Gunnison Counties make energy improvements to their homes.
Refuse (Trash) and Recycling
Refuse (Trash) Service: The City provides containers for residents living inside city limits. According to the City Code, "All owners or occupants of premises within the City which are encompassed by the definition of residential users are hereby required to use the garbage and trash collection and disposal system established herein." (Code 1997 12-6-4). Commercial accounts may choose other trash removal companies.

  • There are two refuse sizes to choose from: 68 gallon or 98 gallon.  Click here for rates and more information.  All trash must fit inside the container. Contact Public Works to arrange for a special pick-up of excess refuse and/or larger items.
  • For customers that generate very little trash and/or aggressively recycle, you may apply to have your trash picked up every other week.  Click HERE to complete the application.  Click HERE for the bi-weekly pickup schedule.  
  • The containers belong to the City of Gunnison and are to be left behind when moving.
  • If the container is too big or too small email a request to have the container exchanged for a different size.
  • Apartments, mobile homes, and condominiums with 4 or more residential units may have a dumpster available for your use and you may be billed by the City. Check with your landlord for details and to determine the location of your trash pickup. The rate is based upon the frequency of pickup, and the number of units within the complex.

Recycling Service: The City of Gunnison encourages all residences to recycle as much as possible.

  • There is no additional charge to recycle. The cost to pick up your recyclables is included in the refuse fees.
  • Recycling containers may be picked up at Public Works located at 1100 W Virginia Ave.
  • The containers belong to the City of Gunnison and are to be left behind when moving.
  • Recycling is picked up on the same day as your regular refuse collection.
  • Contact Public Works for more information about recycling.

Refuse (Trash) & Recycle Pick-up Schedule/Map
Holiday Refuse (Trash) Pickup Schedule: 2022
Rates & Misc Info
Utility Rates - Current utility rates are effective January 10, 2022. The City of Gunnison's utility rates are among the lowest in the State of Colorado.

Septic Dump Station - The City's RV dump station is closed for upgrades until further notice. A NEW temporary RV dump station is located just East of the Sheriff's office where W. Bidwell Ave. meets the Fairgrounds. No water is available.  

Water Lab - Call 970-641-8042 for information about drinking water testing.

Utility Payment and Disconnect Timeline - This pamphlet describes the payment schedule and subsequent process leading to electrical disconnection.
Sustainability Programs and Efficiency Rebates
Net Metering Program -  Customers can install solar panels or wind turbines which are connected to the City's power grid and surplus power is transferred onto the grid, allowing customers to offset the cost of power drawn from the utility.  The customer is reimbursed monthly for generation offsetting consumption at the retail rate and excess generation after a year is reimbursed at the wholesale rate.

Wind Energy Power Credits
 - The City of Gunnison has wind generated electricity from Kimball, Nebraska available for its electric customers. The wind energy is sold in 100 kilowatts blocks for an additional $1.70 per block per month.

Gunnison Valley Home Energy Advancement Team (GV-HEAT) - A home energy efficiency program that provides home energy assessments and upgrades to all households in the Gunnison Valley. Income-qualified and non-income qualified programs are available.  LEAP clients are automatically eligible for free home energy assessments.  Click HERE for the residential enrollment form.  call the Gunnison Valley Regional Housing Authority for information at 970-641-7900 for visit their website HERE.

Attic Insulation Program - Customers participating in the Residential Attic Insulation Program are eligible for an incentive of $0.15 / square foot with a maximum incentive amount of $300 per existing residential dwelling. New construction and/ or additions do not qualify.

Commercial LED Lighting Program - The Commercial LED Lighting Program provides a cash incentive to replace less efficient lighting products with new, high-efficient lighting. The program offers incentives (while funds last) to help cover the cost of energy efficient upgrades.

Smart Thermostat Program -  If you have a home Wi-Fi connection and a central air-conditioning or heat pump system, you may qualify for an incentive of up to $100 for installing a qualifying smart thermostat.

High Efficiency Heat Pump Program - You can receive incentives between $400 and $3,000 for installing high-efficiency heat pumps since heating is likely the largest user of energy in your home.  The application can be found HERE.  

Residential Appliance Rebate Program - If you replace an appliance with a new Energy Star rated appliance, you can receive a $50.00 rebate.

Welcome to Gunnison

Gunnison is a small mountain community on the western slope of Colorado with a population of approximately 6,560 full time residents. The population increases annually with the influx of tourism and Western Colorado University students numbering an additional 2,500. The City of Gunnison is the county seat for Gunnison County. Gunnison has a rich history of ranching, agriculture, mining, tourism and outdoor recreation opportunities that bring many more people through the community.
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